Decision criteria
Write the process as it exists today, including who does each step, which tools are used and where mistakes or delays happen.
- Is the need mainly inbox, orders, delivery or menus?
- Do multiple teams need shared visibility?
- Which data must connect to existing systems?
- Who will own content and admin after launch?
Ready platform vs custom build
Prefer MojaDesk, myDuka, DROP-IT or Smart Menu when the workflow matches. Move to custom development when those products cannot cover critical rules without awkward workarounds.
- Prototype the happy path before expanding scope
- Budget for training and support, not only build time
- Ship a useful first version, then improve with real usage